Retail Service Technician - Ottawa

Your tasks

• Providing on-site repairs, installations, off-site remote troubleshooting
• Providing preventative maintenance of equipment.
• Listen to customer concerns and communicate all job related topics in an efficient and comprehensive manner.
• Set up and troubleshoot both wired and wireless network connected devices.
• Travelling to multiple locations & able to work flexible work hours.
• Intermittently lifting 60-80lb equipment and working in unusual climates.

Your profile

• Customer focused and self-motivated
• Degree or equivalent from two-year technical school or college
• Experience in repair and installation of PC based devices or processor controlled equipment
• Good analytical skills for troubleshooting and diagnostics
• Familiar with TCP/IP based connections and other system bus protocols
• Valid driver’s license and clean driving record required
• Detail oriented